Term and Conditions

Last Updated: [Insert Date]

Welcome to EverTrail Boots! These Terms and Conditions govern your use of our website (evertrailboots.com) and your purchases from our online store. By accessing our site or making a purchase, you agree to these terms. Please read them carefully.

1. About Us

EverTrail Boots Sales Store (“we,” “us,” or “our”) is an online retailer specializing in high-quality outdoor footwear for men, women, boys, and girls, including hiking boots and casual outdoor shoes. Our store is located at 520 Lunetta Street, Fort Worth, US 76104.

2. Target Customers

Our products are designed for outdoor enthusiasts and families who value durable, comfortable footwear for various outdoor activities. We cater to customers worldwide, excluding certain remote areas and parts of Asia.

3. Website Use

3.1 User Responsibilities

• You must be at least 18 years old or have parental consent to make purchases
• You agree to provide accurate and complete information when creating an account or placing an order
• You are responsible for maintaining the confidentiality of your account credentials
• You agree not to use our site for any unlawful purpose or in any way that might harm our business

3.2 Intellectual Property

All content on our website, including text, images, logos, and product designs, is the property of EverTrail Boots and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Products and Services

4.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, slight variations in color or appearance may occur due to monitor settings. If you receive a product that significantly differs from its description, please contact us immediately.

4.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel that item or offer a suitable alternative.

5. Ordering and Payment

5.1 Order Process

When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between us. We process orders within 1-2 business days (excluding weekends and holidays).

5.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

5.3 Pricing

All prices are in US Dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

6. Shipping and Delivery

6.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

6.2 Delivery Areas

We ship worldwide, excluding some remote areas and parts of Asia. Delivery times may vary depending on your location and customs processing.

6.3 Delivery Issues

You are responsible for providing accurate delivery information. If a package is returned to us due to incorrect address or failure to collect, we will contact you to arrange reshipment at your expense.

7. Returns and Refunds

7.1 Return Policy

We accept returns within 15 days of receiving your order. To be eligible:

• Items must be unused, in original condition and packaging
• All tags and protective coverings must be intact
• Proof of purchase must be provided

7.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Items showing signs of wear or use
• Products that have been altered
• Items purchased more than 15 days ago

7.3 Return Process

1. Contact us at [email protected] with your return request
2. Wait for approval and RMA number (within 2 business days)
3. Package items securely in original packaging
4. Ship to our returns center at the address provided

7.4 Refunds

Refunds are processed within 5 business days after we receive and inspect your return. The refund will be credited to your original payment method. Shipping fees are non-refundable unless the return is due to our error.

8. Damaged or Defective Items

If you receive a damaged or defective product:

• Contact us immediately at [email protected]
• Include photos of the damage or defect
• We’ll arrange for a free return and replacement

9. Liability Limitations

EverTrail Boots shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: [Your Customer Service Phone Number]
• Hours: Monday-Friday, 9am-5pm CST